The questions owners ask us.
Anything else on your mind? Ask us directly. You'll get an answer from a person, not a brochure.
How much does a website cost with you?
Each website is priced for what your business needs, and every one includes its first year of hosting. Business sites, online shops, online ordering, bookings and Google profile set-up are available too. See everything we do.
How long does it take?
Your proposal gives the date for your preview. Building is the quick part: once we have your photos and details, things move fast, and you see progress on your preview link as it happens.
Are there monthly fees?
Not in the first year: your hosting is included. After that, your site moves onto the plan you choose: Hosting to keep it running, or Care and Care Plus to have your changes made for you.
What do I need to do?
Very little. Fill in one short form and send your photos, and we do the rest. Where Google or your bank needs you in person, like a quick video check or a code sent to your phone, we walk you through it on WhatsApp.
I'm not good with technology. Is that a problem?
Not at all. Most of our customers aren't, and they never need to be. We handle the technical side and talk you through anything that needs you, one step at a time.
Can customers book appointments online?
Yes. Customers pick a time on your own site, pay a deposit if you want one, and get reminders before they come. It works for barbers, driving instructors, garages, cleaners, tutors and anyone who works by appointment. See how bookings work.
Can you build an online shop?
Yes. We put your products online on Square with photos, prices and stock that matches your till, for posting, local delivery or collection. See how it works.
Can you take orders online for my takeaway or shop?
Yes. Customers order and pay on your own site, and the money goes into your own account, so you keep more of every order. You can keep Just Eat or Uber Eats as well. See how online ordering works.
Will my website show up on Google?
That's what it's built for. Every site is set up so Google understands what you do and where you work, and Get found puts you on Google Maps with a profile customers can review. On a Care plan you see how many people found you each month.
How many pages do I get?
A Starter site has three pages. A Business site has as many as your business needs: home and contact, plus pages for your services, the areas you cover, your gallery, reviews and the questions customers ask. We'll suggest the right set in your proposal.
Do I need to write the words myself?
Not on a Business site: we write them from your notes. On a Starter site the words come from your form as you write them, or we can write them for you.
What happens after my site goes live?
For 30 days after launch, if anything isn't working as it should, we put it right straight away. After that, a Care plan means you WhatsApp us a new price, new hours or a new photo and it's done, usually within a working day. Growing? New pages and features are added whenever you need them.
Where are you based?
Noor Labs is run from London and works with small businesses all over the UK. Everything happens on WhatsApp and email, so wherever you are, you get the same service.
Do you have written terms?
Yes. Every proposal comes with our terms of business, and you can read the full terms any time.
Ready when you are.
Send a WhatsApp message, or just tell us about your business.